Reference

How q799 Handles Your Personal Information

This page explains what personal data q799 collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our lobby — and exactly what we do with it.

Account data protectionJazzCash, Easypaisa, Raast payment dataCookie and device dataYour right to request deletionDirect contact for privacy queries
q799 How q799 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review the data we hold, request a correction, or ask us to delete your information, our support team handles privacy requests directly. You can reach us through live chat on the q799 site, by email, or through the in-app message centre. We aim to respond to privacy-specific requests within a reasonable period — complex deletion requests may take a few working days to process fully.

Live Chat Start a live chat session from any q799 page. Select the privacy or account topic so your message reaches the right team straight away.
Email Support Send your privacy or data request by email. Include your registered phone number or account ID so we can locate your record without delay.
In-App Message Centre Open the message centre inside your q799 account. Tap the privacy topic from the menu and submit your request directly from your logged-in session.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply SSL encryption to all data in transit — this covers login sessions, OTP verification steps and any payment data exchanged when you deposit or withdraw via JazzCash, Easypaisa or Raast. Cookies on the q799 site are used to keep your session active, remember your lobby preferences and measure how pages are used. You can manage non-essential cookies through your browser settings at any time. We do not retain payment credentials beyond what is needed for reconciliation and dispute handling.

SSL Encryption

All account activity — login, OTP confirmation, JazzCash and Easypaisa transactions — is encrypted in transit so your data cannot be intercepted.

Cookie Controls

Essential cookies keep your session running. Non-essential analytics cookies can be turned off in your browser settings without affecting account access.

Data Retention Limits

We keep your data only as long as your account is active or as local law requires. Request deletion via support and we remove non-essential records promptly.

No Third-Party Data Sales

Your personal information and payment details — including Raast account data — are never sold or passed to third-party advertisers. We share only what processors need to complete a transaction.

Common Questions About Your Privacy at q799

These are the questions we hear most often about how personal and payment data is managed on q799. If your question is not answered here, contact us directly through live chat or the in-app message centre.

We collect your name, phone number, email address and the wallet or bank details you use for deposits — such as your JazzCash mobile number or Raast-linked account. This is used solely for account verification and payment processing.

Yes. Wallet numbers tied to JazzCash or Easypaisa deposits are stored with SSL encryption and accessed only for transaction matching and dispute resolution. We do not expose this data to unrelated third parties.

You can request deletion of non-essential data at any time through live chat or email support. We process deletion requests within a few working days, retaining only what local law specifically requires us to keep.

We use essential cookies to maintain your login session and optional analytics cookies to understand lobby usage. Essential cookies cannot be disabled without breaking account access; analytics cookies can be turned off in your browser settings.

We share only what payment processors need to complete a JazzCash, Easypaisa or Raast transaction. Your personal details and account history are not sold to advertisers or unrelated third-party services.

Log in to your q799 account and open the account settings section. For changes to your registered phone number or payment wallet, contact support directly — some updates require identity verification before they take effect.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.